At Two Way Pet Services, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We may collect the following types of personal information:
Personal Details:Name, address, phone number, and email address.
Pet Information:Pet name, breed, age, medical history, and behavioral details.
Payment Information:Billing address, credit/debit card details, and transaction data.
Website Usage Data:Cookies, IP address, and browsing behavior on our website.
We retain your personal and pet information only as long as necessary to provide services or as required by law.
2. How We Use Your Information
We use the information we collect to:
Provide and manage our pet services (e.g., daycare, boarding, dog walking, pet visits).
Communicate with you regarding bookings, updates, and promotions.
Improve our website and service offerings.
Comply with legal obligations or protect our legal rights.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
Service Providers:Third-party vendors who assist in delivering our services (e.g., payment processors, IT support).
Legal Authorities:When required by law or to protect the safety and security of our business or clients.
Marketing Partners:With your explicit consent, for promotional purposes.
We ensure that any third parties who process your data comply with strict data protection standards.
4. Cookies and Tracking
Our website uses cookies to enhance your experience and analyze usage. You can control cookie settings through your browser, but disabling cookies may affect website functionality. For a detailed list of cookies used, please contact us.
5. Protecting Your Information
We implement industry-standard security measures, including encryption and secure server technology, to protect your personal data from unauthorized access, loss, or misuse. Additionally, we regularly review our data protection practices to ensure they meet current security standards.
6. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt out of promotional communications.
Request details on how your data is used and shared.
Lodge a complaint with a data protection authority if you believe your rights have been violated.
To exercise these rights, please contact us using the information below.
7. Changes to This Privacy Policy
We may update this policy occasionally to reflect changes in our practices or for legal reasons. You will be notified of any significant changes via email or through our website. We encourage you to review this page periodically for updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email:[Insert Email Address]
Phone:[Insert Phone Number]
Address:[Insert Business Address]
By using our website and services, you consent to the terms outlined in this Privacy Policy.
